1. How do I place an order?
To place an order, browse our store, select your favorite products, click "Add to Cart," and follow the prompts to complete your checkout.

 

2. What payment methods do you accept?
We accept various payment methods, including credit cards, debit cards, and third-party payment platforms like PayPal.

 

3. How long does it take to process my order?
We typically process orders within 1-3 business days after receiving them, depending on product availability.

 

4. How can I track my order?
After placing your order, you will receive an email containing tracking information. You can use this information to track your package on our shipping partner’s website.

 

5. Can I return my order?
Yes, if you are not satisfied with your purchase, you can request a return within 30 days of receiving the item. Please ensure the product is unused and in its original packaging.

 

6. How can I contact customer support?
You can reach our customer support team by filling out the form on our contact page or sending an email to [contact email].

 

7. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request before the order is processed.

 

8. How are your products made?
Our products are handcrafted using high-quality materials, ensuring that each item meets our quality standards.

 

9. Do you offer international shipping?
Yes, we provide international shipping. The specific shipping fees and delivery times will be displayed at checkout.